Checking a Member In

Overview

When a member arrives, you check them in from the Attendance page. Checking in records the arrival time on the member's attendance record for the day and starts tracking their time at the center for billing.

Before You Begin

You must be logged into Seniorverse with Care module access.
You need the Care:Attendance permission (or Care:FullAccess) to record check-ins.
The member must be scheduled for the day or already added to attendance. To add someone who is not scheduled, use Add Members first.

Steps

Step 1: Open the Attendance page and confirm the date

Select Care, then Attendance. Check that the date selector shows the correct day.

Attendance page with the date selector

Step 2: Find the member

Scroll the list, type the member's name in the search box, or use the Groups or Benefit Type filters to narrow the list.

Searching for a member on the Attendance page

Step 3: Check the member in

In the Check In column, select the check-in button (the bell icon). This records the check-in at the current time and marks the member present.

Check In column with the check-in button

Step 4: Adjust the time if needed

If the member arrived earlier, select the recorded time to open the Select Time picker, choose the correct time, and it saves automatically. To undo a check-in, clear the time in the picker.

Select Time picker for the check-in time

Step 5: Confirm the check-in

The Check In column now shows the recorded time, and the Active and Checked In counts in the statistics bar increase.

Recorded check-in time with updated statistics

Tips

Checking a member in also clears any cancellation that was recorded for that day.
To check in several members at once (for example, everyone arriving on one van), use Batch Attendance from the action bar.
The Active count shows how many members are currently checked in but not yet checked out.

Troubleshooting

Problem	Solution
The member is not in the list	Confirm the date. If the member is not scheduled, select Add Members to add them for the day, then check them in.
I do not see a check-in button	You may have view-only access. Ask your administrator for the Care:Attendance permission.
The wrong time was recorded	Select the time to reopen the Select Time picker and adjust it. Changes save automatically.
The Benefit column shows "Invalid"	The visit has no valid payor for the date. Select the Benefit field to choose one.

understanding-the-attendance-page — Understanding the Attendance Page
checking-a-member-out — Checking a Member Out
recording-a-cancellation — Recording a Cancellation
adding-attendance-events — Adding Attendance Events