Family Portal
How families use Seniorverse Connect to stay involved in their loved one's care.
Introduction to the Family PortalThe Family Portal is a simple, private website where you can stay connected with your loved one's care at the center. The app is called Seniorverse Connect (you may just see "Connect" at the top of the screen).Viewing Your Loved One's Daily ActivitiesWhen your center shares activities, the Family Portal gives you a window into your loved one's day. The Activities view shows a feed of what they took part in — with a short description, the times, and…Accessing Health and Care InformationThe Family Portal gives you a view-only window into the health information the care team keeps for your loved one.Managing Your Family Portal AccountThe Family Portal keeps sign-in simple. You do not create or manage a password — instead, you sign in with your email address and a one-time code that the portal emails you each time.Reviewing and Completing FormsFrom time to time the care team will share a form or assessment with you through the Family Portal — for example, an intake form, a questionnaire, or a document that needs your signature.Viewing Assessments and the Service PlanAs part of your loved one's care, the team completes assessments — structured reviews of health, needs, and goals. These assessments often shape your loved one's care and service plan.